From individual advocacy to systemic change.
MDAA works alongside people with disability from multicultural communities to solve individual problems, strengthen communities and bring lived experience into policy, law reform and public debate.
What advocacy can change.
Jane’s story
When Jane’s therapy dog was refused access to public transport, despite meeting the policy requirements, she felt stuck. An MDAA advocate worked with Jane and Transport for NSW so her voice could be heard.
After 14 months, Jane received her approval card — supporting greater freedom, access and inclusion.
How MDAA makes a difference
This example shows how MDAA turns frontline advocacy, community experience and systemic work into evidence that can influence public policy.
From MDAA evidence to a parliamentary recommendation.
MDAA made Submission 22 to the NSW Parliamentary inquiry into measures to combat right-wing extremism. The Committee drew on MDAA’s evidence throughout its final report, including its examination of social isolation, online radicalisation and the particular risks faced by people with disability.
Research, reports and practice.
Voices, Choice and Futures: National Conference Post Report
MDAA post-conference report capturing the Voices, Choice and Futures National Conference.
Working with People with Disability from Refugee Backgrounds
MDAA publication focused on working with people with disability from refugee backgrounds.
2021
NDIS Review and Appeals Process Report
MDAA material examining experiences and issues in the NDIS review and appeals process.
Submissions and projects.
Submissions + policy work
Projects + initiatives
MDAA received funding from the Department of Social Services through Australia’s Disability Strategy 2021–2031 and the National Disability Conference Initiative 2024–2025 grant to host a national conference that explored key themes such as social cohesion, artificial intelligence, and disability.
The event brought together academics, community leaders, individuals with lived experience, and broader community members for meaningful discussions and collaboration, leading to new partnerships, practical recommendations, and a shared commitment to inclusion.
The outcomes of the conference will help inform future policy, research, and community initiatives.
Funded by Fairfield City Council’s Youth Week – September 2024 Community Development Grants Program, this project was a collaborative initiative between MDAA and Stay Safe Australia.
The program aimed to empower culturally and linguistically diverse youth with disability by creating safe, inclusive spaces for active participation and learning. During Youth Week, we delivered a series of interactive safety sessions focused on practical self-defence, online safety, and building confidence in navigating everyday environments.
This partnership brought expert knowledge and hands-on training to the sessions, while the support from Fairfield City Council made it possible to reach and engage local young people in a meaningful way.
MDAA was proud to receive funding through the Australian Government’s Stronger Communities Programme – Round 9, awarded with the support of the Office of Andrew Charlton MP, Federal Member for Parramatta.
This grant is helping us establish a community garden and upgrade our perimeter fencing, creating a safer, more inclusive outdoor space for our community.
The garden will offer a welcoming environment for people with disability, their families, and carers to connect, grow fresh produce, and participate in community activities, while the improved fencing supports accessibility and security.
With the support of Wayahead, MDAA proudly hosted a special event to mark Mental Health Month, launching our official 2025 MDAA Lived Experiences Calendar.
The project aimed to raise awareness and reduce stigma by celebrating the voices of people with lived experience of mental health challenges, in line with the Mental Health Month theme: “Let’s talk about it.”
The calendar featured portraits of participants, each accompanied by personal quotes reflecting on their mental health journey and offering advice to others. The project promoted inclusion, visibility, and open dialogue.
MDAA received funding through the Fairfield City Council – Community Aged and Disability Grant to deliver a 10-week wellness workshop series for carers.
The program focused on promoting self-care and wellbeing through engaging, hands-on activities such as relaxation techniques, candle making, and creative expression.
These sessions gave carers a chance to unwind, connect with peers, and focus on their own mental and emotional health in a supportive environment.
MDAA was awarded a grant by the Good Things Foundation through the Building Digital Skills Grant 2024–2028 fund to deliver a 10-week digital literacy workshop.
This program aims to equip participants with essential digital skills, empowering people with disability from multicultural backgrounds to confidently navigate online environments, access services, and connect with their communities.
MDAA received a grant from the Pride Foundation Australia’s 2025 Small Grants Program to host our Pride Morning Tea – Paint and Sip event.
This inclusive gathering is designed to celebrate the LGBTQIA+ community in Western Sydney within multicultural disability spaces, providing a welcoming environment for connection, creativity, and conversation.
Our goal is to foster visibility, pride, and empowerment among people with disability from diverse cultural backgrounds, while strengthening community ties and promoting acceptance.
MDAA received a grant from the Australian Government Department of Health and Aged Care to participate in the Aged Care Volunteer Visitor Scheme.
This program enables trained volunteers to provide regular social visits and companionship to older people receiving aged care services, helping to reduce loneliness and isolation.
Through this initiative, MDAA is proud to support multicultural older Australians and foster connection and wellbeing.
MDAA was selected to receive a scholarship from the Scanlon Foundation Institute to attend their upcoming Social Cohesion Summit.
This opportunity will enable our representatives to engage with leading experts, policymakers, and community leaders to explore strategies that strengthen social cohesion across diverse communities.
Attending the summit aligns with MDAA’s commitment to fostering inclusion, understanding, and collaboration within multicultural and disability communities.
Annual reports.
Find information to solve problems.
Department of Communities and Justice Housing
Social housing, housing assistance and support for people at risk of homelessness.
Housing Contact Centre (NSW)
1800 422 322
Emergency Housing / Link2Home
1800 152 152
Centrelink (Services Australia)
Income support including Disability Support Pension,
JobSeeker and Carer Payment.
NDIS
1800 800 110
My Aged Care
1800 200 422
NSW Civil and Administrative Tribunal (NCAT)
1300 006 228
LawAccess NSW
1300 888 529
Community Legal Centres NSW
Find a community legal centre ↗
Law Society of NSW
02 9231 5809
Tenants’ Union NSW
1800 251 101
NSW Trustee and Guardian
1300 109 290
Australian Human Rights Commission
1300 656 419
Australian Psychological Society
1800 333 497
No Interest Loans Scheme (NILS)
Find a NILS provider ↗
Translating and Interpreting Service (TIS National)
131 450
National Relay Service
National Relay Service ↗
Ask Izzy
Find local food, housing, health and legal support.
Emergency — Police, Fire or Ambulance
000
NSW Police Assistance Line
131 444
NSW Domestic Violence Line
1800 656 463
1800RESPECT
1800 737 732
NSW Mental Health Line
1800 011 511
Lifeline
13 11 14
Suicide Call Back Service
1300 659 467
NSW Sexual Violence Helpline
1800 424 017
Kids Helpline
1800 55 1800
NSW Child Protection Helpline
13 21 11
13YARN
13 92 76
Link2Home
1800 152 152
NSW Ageing and Disability Abuse Helpline
1800 628 221
It’s okay to complain or give feedback.
Feedback helps improve MDAA. If something has gone wrong,
or something has gone well, you can let us know.
Who can I speak to?
You can speak to the person involved, a senior staff member
such as a Manager or Executive Director, or MDAA’s Chairperson.
If the complaint is about the Chairperson, you can contact
the Secretary.
Your rights
You can stop the complaint at any time. You can bring your
own support person. Your complaint or feedback will be
handled confidentially.
How can I complain or give feedback?
You can contact MDAA by phone, mobile, SMS, post, email,
in person or through the website.
What happens next?
MDAA will record the complaint and try to find a solution
within 15 working days. If you are not satisfied with the
outcome, MDAA will provide information about external
complaint options.
External complaints
Complaints Resolution and Referral Service:
1800 880 052
Contact MDAA
Multicultural Disability Advocacy Australia
10–12 Hutchinson St, Granville NSW 2142
Phone: 1800 629 072
NRS: 133 677
Email: mdaa@mdaa.org.au