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Working X-culturally (CHCC405A)

Date and Time

• 12 April 2007, 9.00-17.00
• 25 October 2007, 9.00-17.00

Venue

Western Sydney Community Forum, Level 4, 146 Marsden Street, Parramatta
(click here for details)

Outline

In this one day course participants will come to understand culture as something that is all around us. It cannot be avoided but understanding cultural diversity can be harnessed to provide better services and practice.

Learning Outcomes

Participants will be able to demonstrate:

• Respect for and inclusion of culturally diverse people in all work practices
• Effective communication with culturally diverse persons
• Use of effective strategies to eliminate discrimination and bias in the workplace

Target group

People who want to work more effectively with consumers and co-workers from a non-English speaking background (NESB).

Assessment

Participants wanting to obtain a Statement of Attainment for "CHCC405A Work effectively with culturally diverse clients and co-workers" must complete all assessments. Some assessments will take place during the training course. In addition, participants must undertake a further assessment, to be completed within 2 weeks of the training.

Pre-requisite

None

Costs

NGO: $110 (+ $50 for Assessment)
Government: $220 (+$100 for Assessment)

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