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mdaa cultural abilities - Providing quality training and consultancy services to the human services sector

We aim to provide the best training in cultural diversity, disability and related areas. We are innovative and responsive to needs expressed for continuous learning and development.

mdaa cultural abilities is the training arm of the Multicultural Disability Advocacy Association of NSW (MDAA), the peak advocacy organisation for people from non-English speaking backgrounds (NESB) with disability, their families and carers. Training is based on MDAA's experience and knowledge.

We deliver relevant and current training that will greatly assist participants to enhance their capacity to work with people from diverse backgrounds. Our training program meets the needs of the human services sector.

We develop and provide high quality training and resources that respond to current issues, and we contribute to the advancement of cultural and disability competence.

In addition to our calendar and tailor made training, mdaa cultural abilities works with human service agencies to enhance their capacity to respond effectively to community diversity, through our consultancy and support services.

Some of the training available from cultural abilities

Free Cultural Competency Training Sessions for Accommodation Providers ADHC Funded

The Culturally and Linguistically Diverse (CALD) Supported Accommodation Development Project funded by ADHC has been designed to support ADHC funded organisations providing accommodation in the Metro South Region.  As part of this project MDAA has developed two free training sessions for accommodation providers to further develop their cultural competency and enhance service provision to ADHC clients from a CALD background. 

Workshop 1: Making your Service accessible to people from culturally and linguistically diverse backgrounds with disability

Outline

This hands-on workshop attempts to resolve some of the most common difficulties workers have in trying to make their services more accessible to people from a NESB. It will outline the barriers people from a NESB experience in attempting to access services, why some people don't use services at all, or why services seem unable to attract workers who speak another language. 

The aim of this session is to increase the competence of participants to develop and implement programs that are accessible and culturally responsive to people with disability from culturally and linguistically diverse backgrounds.

Details: 

Date: Thursday 29 July 2010
Time: 9.30am – 4.30pm
Venue: Liverpool Catholic Club
Corner Joadja and Hoxton Park Roads
Liverpool West NSW 2170

Target group: Managers and Team Leaders wanting to make their service accessible to everyone

Workshop 2: Cultural Competence in Service Delivery

Outline

This session aims to enhance the cultural competence of accommodation support staff.  It will assist participants to explore their own beliefs, values and assumptions and how these affect one’s practice in service delivery to people from culturally and linguistically diverse backgrounds.

Details: 

Date: Thursday 16 September 2010
Time: 9.30am - 4.30pm
Venue: Liverpool Catholic Club
Corner Joadja and Hoxton Park Roads
Liverpool West NSW 2170

Target group: Anyone working with people with disability in Accommodation support settings

Registration Form

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Cultural Abilities Training Available (July-November 2010)

Northside Community Forum Inc.

Working Cross Culturally 08.07.10

Getting the Most from Interpreters & Translators 24.08.10

More information and registration:

Phone: (02) 8405 4444
Fax: (02) 8405 4455
Email: nsforum@nsforum.org.au
Address: Level 3, 1 Chandos St, St Leonards NSW 2065 - Building entrance is on Christie St
Mail: PO Box 564 St Leonards NSW 1590
Map

Western Sydney Community Forum

Promoting and Networking with Ethnic Communities 05.08.10

Work Effectively with Culturally Diverse Clients and Co-workers 02.09.10 & 14.10.10

Making your Service Accessible to People from non English Speaking Backgrounds 23.11.10

More information and registration:

Phone: (02) 9687 9669
Fax: (02) 9687 8665
Email: wscf@wscf.org.au
Address: Level 4, 146 Marsden Street, Parramatta
Mail: PO Box 208, Parramatta NSW 2124
Map

Promoting to and networking with ethnic communities
This is the perfect workshop to do before you spend money on translations and then get stuck with: "How do I distribute the information? How do I let people know about my services?"

This practical workshop will focus on the why, who and how. It will leave you with the skills and knowledge to make connections, build bridges and develop reciprocal relationships with ethnic communities that last.

Getting the most from Interpreters and Translators
Interpreters and Translations are the most expensive items when aiming to make your services accessible to people from NESB.

This workshop will provide you with all the "handy-hints" and ideas you need to get the most out of the money spent, and a quality control system which will never again leave you wondering whether the Interpreter really said what you wanted or whether the Translation is of a quality consistent with your service.

Making your service accessible to people from NESB
This hands-on workshop attempts to resolve some of the most common difficulties workers have in trying to make their services more accessible to people from NESB.

It will outline the barriers people from NESB experience in attempting to access services.

Work effectively with culturally diverse clients and co-workers (CHCCS405A)
This workshop is designed to give you the cultural awareness you need to communicate and cooperate effectively with people from diverse backgrounds.

Nationally recognised and tailor made training we deliver

• Advocate for Consumers (CHCAD1C)
• Good EEO Practices: Making it work for you
• Orientation to Disability (CHCDIS1C)
• Towards cultural competence

Consultancy services we offer

mdaa cultural abilities provides a range of consultancy and other services aimed at building the cultural competency capacity of the human services sector. These include:

• Cultural Competency Audits
• Strategic Advice and Planning
• Organisational Development and Support
• Policy Review and Development
• Making Links with NESB communities
• Research and other Consultancy Services

What people have said about mdaa cultural abilities

It was a privilege to meet with you all and I was very inspired by your organisation. The Community Voices program and your respect for people with disabilities really stood out. I hope we might some day move to a model similar to yours in sexual assault services."
(Julie Blyth, Northern Sydney Sexual Assault Service)

"I learned more about cultural diversity and how to relate and use my knowledge when working with disabilities"
(Workshop Participant)

"It assisted me in widening my perspective of what culture involves and gave me some ideas regarding problem solving, e.g. which member of the family to approach, whether to accept coffee and food, etc"
(Workshop Participant)

"The training was very confronting, challenging my personal views and concepts."
(Jonathan Xavier, Woodville Community Services)

To view further information, please click on the relevant heading:

• Code of Practice
• Terms and Conditions
• Training Venues Details and Maps

For more information or if you have any other questions please call us on (02) 9891-6400 or email us mdaa@mdaa.org.au

 

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