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Below is a cultural competence
self-assessment checklist. Please fill out as directed. Not
only does this checklist give you some indication about your
practice, it also gives you some ideas about how to make
your practice more culturally competent.
Directions: Please read each
statement and write in each box with a number from 1-3 which
most closely reflects your practice:
1 = I frequently
do this
2 = I occasionally do this
3 = I rarely or never do this
The Office, Materials and
Resources
___ I seek information from
people and other community contacts to assist me in
adapting my practice to the diverse needs and preferences
of people.
___ I advocate for the review of my
agency's mission statement, policies and procedures, etc.
to ensure that they incorporate principles and practices
that promote cultural diversity and cultural
competence.
___ I attend training sessions
which enhance my cultural competence.
___ I have a well-established
network with individual workers from local ethno-specific
services.
___ I work collaboratively with
ethno-specific agencies in our area.
___ All over the office space there
are posters, pictures and other materials that reflect
the cultural diversity of the communities my agency
serves.
___ I have printed information in
languages other than English readily
available.
___ When reprinting information
materials about the service I seek to include information
in different languages and use images that are culturally
appropriate.
___ In the reception area we
display a large interpreter sign that can be used by
people to indicate their preferred language of
choice.
Communicating with People
___ For people who speak
languages other than English, I attempt to learn basic
greetings.
___ I am competent and confident in
determining the language used and in using accredited
interpreters.
When interacting with people who
have limited English proficiency I always keep in mind
that:
___ limited English does not equate
with limited intellectual functioning.
___ limited English has no relation
to the ability of a person to communicate in their first
language.
___ people may or may not be
literate in their first language or English.
Values, Assumptions and
Attitudes
___ I explore my own values,
beliefs, assumptions and attitudes about cultural
diversity and how they impact on how I work with people
using the service.
___ I avoid imposing my
values.
___ In every situation, I
discourage colleagues, service users and others from
using racial and ethnic slurs by helping them understand
the impact their language can have on others.
___ I intervene in an appropriate
manner when I observe other staff or service users
engaging in behaviours that show cultural insensitivity
or prejudice.
___ I understand and accept that
disability and responses to disability are defined
differently by different cultures.
___ I recognise and respect that
some people may or may not want to have anything to do
with their own culture or community.
___ I understand and respect that
factors such as gender, class, and age have different
significance in different cultures.
___ I understand and respect that
religion and other beliefs may influence how people
understand and respond to disability.
If you
frequently responded '1 ', you are engaged in
practices that recognise and promote cultural
diversity and you aim to deliver a culturally
competent service to people with disability.
If you
frequently responded '2' or '3' you may need to
change your practices to respond more
effectively and efficiently to the need of
people from a NESB with disability
For all the
questions where you responded with '2' or '3'
you might want to consider how you can change
your practices to be more culturally
competent.
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Download -
 Checklist
for Agencies
Download - Checklist
for Workers
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